Jobs at Beckett House Practice

About the Organisation
We are a supportive and innovative practice in Stockwell, with a cohesive and happy team.

We believe in and are committed to:

• Managing workload to ensure a healthy work-life balance
• Proactive preventative care and good case management for our complex patients
• Continuous quality improvement
• Strong teamwork and team support
• Active participation in our Primary Care Network
• Ensuring that the vulnerable are not disadvantaged in accessing health care

We have fostered a happy and supportive team environment with:

• Continuous support and encouragement to enhance skills and develop special interests
• Day-to-day informal discussions about clinical care and individual complex cases
• Regular clinical meetings
• Daily team meetings with entire practice team
• Access to regular mentoring support
• Being responsive to staff ideas and suggestions for improvement

Each day is busy and interesting with lots of opportunities to learn and develop your skills. You will be supported by our managers and your colleagues. We like to foster excellent relationships between our clinical and admin staff and meet as a whole team each day.

Address: Grantham Road, Stockwell, London, SW9 9DL

How To Apply
Please send a CV and covering letter via our secure online form

About the Role
Beckett House Practice (Stockwell), pride ourselves on excellent holistic care for our patients. We are looking for a Receptionist who is conscientious, focused and proactive, flexible and who is willing to learn and develop personally and as part of our team. You will be a vital part of our practice, enabling us to continue to deliver excellent care to our patients.

Shifts are 7.5 hours each Monday to Friday and vary in start and finish times on a rota basis (between 7.45am and 7.15pm).

Salary: £13.15 per hour

Duties and Responsibilities
Our reception role is varied. Our team are the first point of contact for our patients. In addition to working on our reception desk, taking calls to book appointments and dealing with queries, our receptionists undertake a wide range of admin duties relating to prescriptions, referrals and hospital correspondence, recalling patients for screening and immunisations, registering patients and supporting them to access our digital services.

Minimum Requirements
The successful candidate will be a conscientious worker, committed to working in a team to deliver our aims and the best possible care. You may have some experience in administration in a healthcare setting, but full training will be provided.

Desirable Requirements
Our patients speak a wide range of languages and we often use interpreting services. Whilst excellent spoken and written English is essential for all of our staff, ability to speak Portuguese, Spanish or Polish is helpful.

Additional Details
We are a friendly and supportive team, committed to a healthy work environment. Our team have frequent 1-to-1s with their managers and we foster strong teamwork.

We are a Living Wage Employer. We also offer an employee assistance programme which offers free access to counselling, wellbeing, financial and legal support to our staff and their families.

We have a GOLD Pride in Practice award from the LGBT Foundation and we are also a Safe Surgery. We work to ensure we offer healthcare that understands and meets the needs of our communities and take steps to tackle the barriers faced by many in accessing healthcare.

Our staff are eligible for membership of the NHS Pension Scheme.